State Farm® Insurance Agent Joe Mitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lee Ward
October 8, 2025
"Help with our insurance needs was very friendly and considerate. Our needs were very well listened to. Coverage was thoroughly reviewed and prices are excellent. Very great help and would highly recommend these folks"
"Thank you so much, Lee, for your kind words and recommendation! We're delighted to hear that you had a positive experience and that we could help with your insurance needs. Providing friendly, considerate service and thorough coverage reviews is our priority. We truly appreciate your trust and support!"
Daniel Hardesty
October 8, 2025
"Justin is the man! That guy is awesome....GIVE HIM A RAISE"
"Thank you so much for your fantastic review! We're thrilled to hear that Justin made such a great impression. We truly appreciate your support and will be sure to pass along your kind words to him!"
Abby Weimer
September 25, 2025
"Kaydee was great to work with. I received a fantastic quote and she answered all my questions right away. I wish I had received a quote from them years ago as I wonder how much I overpaid for years."
"Thank you for your wonderful feedback! We’re so glad Kaydee was able to provide you with a fantastic quote and answer all your questions promptly. It’s never too late to find the right coverage at the right price, and we’re happy to help you save moving forward. Please don’t hesitate to reach out if you need anything else!"
Brittany Lively
September 24, 2025
"Joe is the best. He was able to find us an affordable policy for our home when no one else could!"
"Thank you so much for your kind words, Brittany! We’re thrilled that Joe was able to find an affordable home policy for you when others couldn’t. It’s always our goal to provide the best solutions for our clients. If you ever need anything else, don’t hesitate to reach out!"
Arin Peters
September 22, 2025
"The entire team at Joe Mitchell State Farm is just the best. They are always so helpful, responsive, and do their best to make sure you have the coverage you want and need. I have life insurance, RV insurance, car insurance, and homeowner's insurance through them and couldn't ask for a better agent/team for all my insurance needs."
"Thank you so much for your kind words and for trusting the Joe Mitchell State Farm team with all your insurance needs! We’re delighted to hear that you feel supported and well-covered across all your policies. It’s our pleasure to provide helpful and responsive service, and we look forward to continuing to serve you for years to come. Please don’t hesitate to reach out anytime!"
Francesca Jackson
September 20, 2025
"Loveeee my quote! Blair did a great job helping me! I love it more than progressive!"
"Thank you so much for your enthusiastic review! We’re thrilled to hear that Blair provided you with a great quote and excellent service. It’s wonderful to know you’re happy with your experience—and that you love it even more than Progressive! "
Ronikka Kendall
September 19, 2025
"Excellent agent and very personable! Though I haven’t met Joe in person yet, I could tell by our phone conversations that he cares and wants to give clients the best ways to save money. The conversation we had about adding life insurance to husband’s plan went seamlessly-asides the internet having a hiccup sending the necessary documents via email. We teased that was because we were so efficient the internet had to lag so we can get to know each other more! 😛 I’m really glad my husband has been a client at State Farm for so many years. And I’m thrilled to be a State Farm customer. After our conversation it puts me at ease knowing that we have Joe in our back pocket for insurance advice."
"Thank you so much for your kind and detailed feedback! We’re delighted to hear that your conversations with Joe have been both helpful and enjoyable—even with a little internet hiccup along the way. It’s wonderful to know that you feel confident and at ease having Joe as your trusted insurance agent. We’re honored to welcome you to the State Farm family and look forward to supporting you and your husband for many years to come. If you ever need anything, don’t hesitate to reach out!"
Craig LAMMEY
September 19, 2025
"Joe Mitchell is awesome! I highly recommend him for your insurance needs!"
"Thank you so much for your wonderful recommendation! We're glad to hear that Joe provided you with excellent service. If you ever need any assistance in the future, we're here to help!"
Tiernee Bray
September 14, 2025
"We really enjoyed working with Justin. He made everything simple, communicated efficiently and we got just the coverage we needed quickly while buying a new home and switching our car insurance from a competitor. Thank you Justin!"
"Thank you so much for your kind words! We're thrilled to hear that Justin made the process simple and efficient for you, and that you got the coverage you needed quickly. It was a pleasure assisting you with your new home and car insurance. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!"
Kevin Keeler
September 10, 2025
"Joe's staff has always addressed my insurance needs with professionalism and prompt replies. That's why I've been a customer for 36 years."
"Thank you for your kind words and continued loyalty! We're proud that Joe's staff has consistently provided you with professional and prompt service. Your trust means a lot to us, and we look forward to supporting your insurance needs for years to come."
Michelle Edmunds
August 28, 2025
"Joe and his team are unmatched. Professional, understanding, warm and welcoming. They are not here to make sales goals, there are here to protect you and your family. There are here to support you and your loved ones. Best insurance team you can find."
"Thank you for such a heartfelt and generous review! Joe and the team are truly passionate about putting people first and providing genuine care and support to every customer. It means the world to them to know their commitment to protecting families and offering personalized service is making a real difference. If you or your loved ones ever need anything, they’re always here to help with warmth and professionalism. Your trust and kind words inspire them to keep delivering their best every day!"
L Family
July 23, 2025
"This review is two-fold: first, it is based on State Farm as a company and second, it is based on Joe Mitchell and his office. Overall, State Farm has lost the plot. They have gotten progressively worse from a pricing and customer service point. They are slower, more expensive, and they tie in a lot of “discounts” that simply make them the same price to other insurance companies. We have been with State Farm for 20+ years - no accidents or claims - yet why can I go to another insurance competitor and get the same rate as I get at State Farm? There really is no “loyalty” or “good driving” discount as they make it seem in comparison with their competition. Regarding Joe Mitchell and his team. When you go with Joe, don’t expect to really speak with him much unless he first wants your business or there is an issue that you press with the office so that it forces him to speak to you. His team is fine. Mike seems nice and has always treated our parents well. We have had other issues with the office staff - wrong information, wrong submission of our info to underwriters, etc. What’s interesting is that we didn’t have those issues when living in other states or even with other State Farm offices in Montana. The only time we have had issues with service is with Joe and his team. My guess is that the excuse for this is that his office is "extremely busy” as they took on another agent’s clientele after his unfortunate passing. I get that…to an extent. That was years ago. One would think that consistently good service would become the norm and that isn’t the case. Honestly, we are at the tipping point. We are truly thinking about moving on to another company all together as the price difference is within $100 per year total. Bad service. Excuses. Rude staff at times (none of the men other than Joe have been rude, just the women in the office). Bad pricing. Lack of actual discounts - just lip service to sell their product. There are better ways to treat customers. We don’t need to be treated like royalty, but we would absolutely expect some professionalism, expediency, and accuracy when dealing with our policies from this office."
"Dear L Family, Thank you for taking the time to share your feedback. We truly value your long-standing relationship with State Farm and are sorry to hear about your recent experience. We would very much appreciate the opportunity to speak with you directly to better understand and address your concerns. However, since your review does not include your name or contact details, we are unable to locate your account in our system. We kindly urge you to call our office at your convenience so we can continue this conversation and work toward a resolution. Regarding your comments about meeting with Joe, we want to assure you that Joe is always willing to meet with customers by appointment. We're sorry that something different was communicated to you. Due to the size of our agency and the volume of clients we serve, it can be challenging to connect with him on a walk-in or quick call basis, but scheduling an appointment is always an option we encourage. We also regret that you feel the discount programs have not provided the value you expected. We would welcome the chance to review your household policies together to ensure that your rating is accurate and that you are receiving all applicable discounts. Lastly, we sincerely apologize if you encountered any rude behavior from our team members. Please know that we take professionalism and customer service very seriously. If given the opportunity to discuss your experience further, we would use your feedback to provide coaching and improve our service. Thank you again for your honest input. We hope to hear from you soon so we can better serve you. Best regards, Joe Mitchell Insurance Agency"
Joseph Fischer
June 26, 2025
"I can really only speak to Mike, but I love working with him. I consider him my personal insurance agent. Top-notch dude, always positive, always willing to find me a deal… come to think of it, he might just be a naturally helpful person. I love it. I don’t have to call very often, but when I do, I always look forward to talking to Mike"
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Mike. It's great to know that you find him helpful and approachable. We appreciate your trust and look forward to continuing to support you!"
Brett Moore
June 5, 2025
"Great people!!! Excellent service!!!"
"We are happy to hear that you had a positive experience with our team. Providing excellent service is our top priority, and it's wonderful to know that our efforts made a difference for you. We look forward to seeing you again soon!"
Tucker Zanto
May 21, 2025
"Helped me get through a Coverdale education account. Very grateful for his service."
"Hi Tucker, Thank you for taking the time to leave such a wonderful review! I'm so glad to hear that Joe was able to assist you. We truly appreciate your kind words and are always here to help. "
Bryan Boari
May 20, 2025
"I just recently moved to Helena and I cannot say enough good things about Joe and his team. They have gone above and beyond making the transition from FL to MT easy for m and my family!! Thank you all!"
"Thank you so much for your kind words! We’re thrilled to hear that Joe and the team were able to make your transition to Helena smooth and enjoyable. It’s our mission to provide exceptional service, and knowing that we could help you and your family during this exciting move means the world to us. If you need anything as you settle in or have any questions about the area, please don’t hesitate to reach out. Welcome to Montana!"
Sam Brown
May 13, 2025
"Peace of mind. My hats off to your team of dedicated agents and pros. Our family sleeps well at night thanks to JM State Farm… truly like a good neighbor. Thanks!"
"Thank you so much for your kind words! We're thrilled to hear that our team has provided you with peace of mind. It's our mission to support families like yours, and knowing that you sleep well at night because of our service means the world to us. If you ever need anything or have questions, don't hesitate to reach out. "
Kimberleigh Douglas
May 2, 2025
"I love Joe Mitchell and all his staff. They’re professional, friendly and take great care of me and my families needs. Highly recommend letting them handle all your insurance needs."
"Thank you so much, Kimberleigh! We’re so grateful for your kind words and continued trust in Joe Mitchell and our team. It means the world to us to be able to support you and your family. We’re always here whenever you need us!"
Jami Stiles
April 18, 2025
"I recently locked my keys in my car and State Farms emergency road service saved my day. The app allowed me to easily start the claim and they communicated next steps and made the stressful situation much easier."
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that our emergency road service was able to assist you during a stressful situation. It's great to know that our app made the process easier for you and that our team communicated effectively throughout. Your satisfaction is our top priority, and we’re glad we could help you get back on track. If you ever need assistance again, don’t hesitate to reach out!"
Cheri Lowery
April 4, 2025
"Outstanding customer service! Always helpful staff."
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. Our staff takes pride in providing outstanding customer service, and your kind words motivate us to keep up the good work. We look forward to serving you again soon!"
Arin Herndon
April 2, 2025
"Very great full for this service!!"
"Thank you for your fantastic 5-star review! We are so grateful to hear that you were very appreciative of our service. It’s our mission to provide reliable emergency roadside assistance, and we’re glad we could meet your needs. If you ever find yourself in need of help again, don’t hesitate to reach out!"
Clarence Lester
March 25, 2025
"Jami was very helpful getting quotes on auto and condo. Thanks so much."
"Thank you for your wonderful 5-star review! We're thrilled to hear that Jami was able to assist you with your auto and condo quotes. If you have any more questions or need further assistance, please don’t hesitate to reach out."
melannie rosado
March 12, 2025
"Joe made the process of obtaining (and fixing) insurance flawless. He is very professional and knowledgeable. He has a great personality and made what is usually a mundane and annoying process very easy, quick, and seamless. Added bonus for getting to play fetch with Scotch!"
"Thank you so much for your kind words and the five-star review Melannie! We're thrilled to hear that Joe was able to make the insurance process so effortless for you. It's wonderful to know that he could turn what often feels like a tedious task into a positive experience. We're also glad you enjoyed some quality time with Scotch! He loves making new friends. If you ever need assistance in the future, don't hesitate to reach out. We’re here to help!"
Jennifer Anders
February 26, 2025
"Great service, prompt responses. They really are awesome to work with."
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We look forward to working with you again in the future!"
Solomon Martinez
February 24, 2025
"Justin was super helpful for me getting my car insurance! He even made sure to get it done and through the system after hours for me so I could drive my new car over the weekend! That really meant a lot to me because I was so excited to drive it and wanted the peace of mind. Absolutely recommend Justin and he really walked me through the different coverage options and gave me confidence in what i was getting. I haven’t written a ton of reviews in the past but I had to this time because the experience was so helpful!"
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Justin. It's great to know he went the extra mile to ensure you had your car insurance ready in time for your new ride. We always strive to provide exceptional service, and it’s rewarding to see that reflected in your feedback. Your recommendation means a lot to us! Enjoy driving your new car, and don’t hesitate to reach out if you need anything else in the future. Safe travels!"